Privacy Policy

This Privacy Policy ("Policy") describes how k11777 ("k11777," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the k11777 online gaming platform at k11777.app (the "Platform").

k11777 is committed to handling your personal data responsibly and in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

By registering an account, accessing the Platform, or otherwise providing your personal information to k11777, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the k11777 Platform.

k11777 collects personal data through various means, including account registration, gameplay activity, payment transactions, customer support interactions, and your use of the Platform generally. The categories of personal data we collect include:

2.1 Identity & Contact Data

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Mobile number and email address
• Government-issued identification documents (e.g., Philippine passport, SSS ID, driver's license, PhilSys ID)
• Selfie or live photo for identity verification purposes

2.2 Financial Data

• GCash or PayMaya account details (mobile number linked to e-wallet)
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where applicable
• Deposit and withdrawal transaction history
• Bonus and promotional activity records

2.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Game history, wagering activity, and account balance records
• Login timestamps and access logs

2.4 Communications Data

• Records of customer support interactions (chat transcripts, email correspondence)
• Feedback, complaints, and dispute records
• Marketing preferences and communication opt-in/opt-out status

k11777 uses the personal data we collect for the following purposes:

k11777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

k11777 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you agreed to upon registration, including account management, payment processing, and gameplay services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering (AMLA) requirements, gaming regulations, and tax obligations.
• Legitimate Interests: Processing is necessary for k11777's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as sending marketing communications or processing sensitive personal information, k11777 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

k11777 does not sell, rent, or otherwise disclose your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

5.1 Service Providers

k11777 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on k11777's instructions and in accordance with applicable data protection laws.

5.2 Regulatory and Law Enforcement Authorities

k11777 may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and applicable gaming regulations.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of k11777's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that may result.

5.4 With Your Consent

k11777 may share your personal data with other third parties where you have provided explicit consent for such sharing. You may withdraw this consent at any time by contacting our support team.

k11777 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the Platform.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Remember your preferences, such as language settings, display options, and responsible gaming tool configurations, to provide a more personalized experience.
• Analytics Cookies: Help k11777 understand how players interact with the Platform by collecting aggregated, anonymized usage data. This information is used to improve Platform performance and user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling certain cookies may affect the functionality of the k11777 Platform, including your ability to log in or access certain features.

k11777 does not use cookies to serve third-party advertising or to track your activity across unaffiliated websites.

k11777 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements.

The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AMLA and gaming regulatory requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Customer support records: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or legal matter.
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention requirements.
• Technical and usage logs: Retained for up to twelve (12) months for security and analytics purposes, after which they are anonymized or deleted.

Upon expiry of the applicable retention period, k11777 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

k11777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the k11777 Platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal and financial data is stored on secure servers with access controls, firewalls, and intrusion detection systems.
• Access Controls: Access to personal data within k11777 is restricted to authorized personnel on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: k11777 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: k11777 conducts periodic security assessments and vulnerability testing to identify and address potential risks to the Platform and player data.
• Incident Response: k11777 maintains a data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, k11777 will notify the National Privacy Commission and affected players in accordance with applicable law.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by k11777:

• Right to be Informed: You have the right to be informed about how k11777 collects and processes your personal data, as described in this Policy.
• Right of Access: You have the right to request a copy of the personal data k11777 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data k11777 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to k11777's legal retention obligations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe k11777 has violated your data privacy rights.

To exercise any of these rights, please contact k11777's Data Protection Officer via the contact details provided in Section 13 of this Policy. k11777 will respond to all verified requests within thirty (30) calendar days. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

The k11777 Platform is strictly intended for adults aged 21 years and above. k11777 does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement is consistent with Philippine gaming regulations applicable to casino-style online gambling.

If k11777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be handled in accordance with our Terms and Conditions and applicable law.

If you are a parent or guardian and believe that your child has provided personal data to k11777, please contact our support team immediately so that we can take appropriate action.

k11777 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and identity verification platforms — may process data in other countries.

Where personal data is transferred outside the Philippines, k11777 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms.

By using the k11777 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

k11777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is indicated at the top of this page.

Where changes are material — meaning they significantly affect your rights or how k11777 processes your personal data — k11777 will provide advance notice to registered players via email or an in-platform notification prior to the changes taking effect. For non-material changes, the updated Policy will be posted on this page and will take effect immediately upon publication.

Your continued use of the k11777 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how k11777 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or k11777's handling of your personal data, please contact our Data Protection Officer:

Data Protection Officer, k11777
Email: [email protected]

General Support: [email protected]

Support Hours: 24 hours a day, 7 days a week, Philippine Standard Time (PST, UTC+8).

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. k11777 encourages you to contact us first so we can address your concern promptly and directly.